• Approved by CPD & IIRSM

This course covers the many benefits good employee relations can bring to a business. It explains how to build confidence in management by sharing the company vision, building strong teams, and listening to feedback. It examines how a proactive HR presence benefits employee relations. Then it looks at the role of employment contracts and the Employee Handbook. The course discusses performance management, including motivating employees and how best to show your appreciation for their contributions. Finally, it shows you how to deal effectively with complaints, discipline, and negativity.